You can, but since the charger itself cannot be remotely controlled, it can only be used with Charge HQ in combination with Tesla vehicles currently. See our list of other supported smart chargers.
You can, but since the charger itself cannot be remotely controlled, it can only be used with Charge HQ in combination with Tesla vehicles currently. See our list of other supported smart chargers.
Yes. Advanced integration features allow you to choose whether to prioritise home battery vs EV charging from solar.
Yes, non-Tesla EV's can be used with any of the currently supported smart wall chargers.
See here for the list of supported inverters.
Yes - with some limitations.
You can start or stop charging using the Tesla app (or the vehicle's screen) at any time, including when the vehicle is at home.
When you do this, Charge HQ may detect external control and will not control the charging again until:
Whenever solar charging or scheduled charging is active, the charging power (amps) is controlled by Charge HQ. If you change the amps using the Tesla app, Charge HQ will change them back.
Charge HQ will not control the amps after external control has been detected.
To avoid confusion we recommend using Charge HQ in preference to the Tesla app for controlling charging at home.
Whenever the vehicle is away from home Charge HQ will not send any charging commands. You should use the Tesla app (or the vehicle) to control charging away from home.
Charge HQ does not have access to your Tesla username or password. You login directly to tesla.com and Charge HQ obtains a “token” which grants access to the API. Charge HQ stores this token. You can revoke this token at any time by changing your password on tesla.com.
We take security seriously and apply standard best-practices to system security. The tokens are stored in an encrypted format.
Of course, there are still risks. There is a slim possibility that an attacker could obtain the access tokens (although it would be very difficult to do so) and start sending commands to the vehicle, until the token was revoked. All third-party services which use the Tesla API involve this risk.
No, Charge HQ will work with any retailer.
That said, Charge HQ currently has an integration with Amber Electric. If you are an Amber customer then Charge HQ can obtain and react to your current electricity price.
Integrations with other retailers may be added in future.
No, as long as you have a Tesla.
If you have a Tesla then Charge HQ will work regardless of the charger you use, including the UMC charging cable that comes with the car.
If you don’t have a Tesla then you’ll need a supported smart charger to use Charge HQ.
See also our article on what speed home EV charger do I need for thoughts on why you might want a wall charger.
