Important

Before starting configuration - please check your device compatibility and supported configurations.

Step 1

Contact your solar installer and ask them for the following information:

• Your site ID
• Your API key

If you are unable to contact your installer or don't have one, try locating one here: https://www.solaredge.com/aus/find-an-installer

NOTE: in the past, it was possible to generate your API key yourself using the monitoring portal. SolarEdge removed this feature in 2025.

Step 2

• Open the Charge HQ app in your web browser via https://app.chargehq.net/
• From the navigation menu select My Equipment
• Select Add Equipment -> Connect your Solar / Battery Equipment
• From the Solar Data Source Type drown menu select Solar Edge API and click OK
• Paste the Site ID and API Key values copied in Step 1
• Click Save
• You will see a success message if it works.
• You should now see your solar generation on the home screen of the Charge HQ app.

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Connection Troubleshooting

If you receive an error after clicking the save button please try the following steps:

• There may be short periods of time where the SolarEdge API is offline, wait for 30 minutes and try again.
• Confirm that the SolarEdge account you're connecting to contains valid data in it. The graphs in the SolarEdge app should show a solar energy generation history.

Adding a new meter

If you have a home energy meter connected to your SolarEdge inverter after you have already connected your inverter to Charge HQ, you will need to complete the connection process again. Go to:

• Charge HQ app -> Settings -> My Equipment -> Solar / Battery Equipment
• Make a note of your Site ID and API key
• Click Disconnect
• Connect again per the guide in Step 2 above.