If you need assistance with configuration of Charge HQ, please start with the support articles which provide detailed documentation and configuration guides.

The community forum is our preferred support channel for most questions. Try searching for your issue first - you might find an answer. You will receive the most comprehensive and timely assistance from our team here, plus the community benefits from the discussion.

For issues related to your account (trouble logging in etc) please email us at info@chargehq.net

We don't offer phone support.

If you'd like to know when we'll add support for your solar, battery or EV please first check a) Solar Data Support Register, b) Wall Charger Support Register and c) guidance on development prioritisation & timing.