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App Home Screen Display Explainer

This page contains instructions for configuring
chargers with Charge HQ
Please refer to our
charger listing for details on supported models and charger specifications.

The Charge HQ app home screen displays a summary of all information it has to consider in controlling the charging of your EV.

As the equipment and information available from each site varies, so will the home screen.

An explanation of all fields you might come across on the home screen follows along with some examples for different home solar, battery and EV charger configurations.

1. Charger Power

Current charger power displayed in kW.

2. Vehicle / Charger name

For Tesla EVs - the name as set on the vehicle is displayed

For smart chargers - the model, or name as set on the smart charger configuration is displayed

3. Tesla EV range or battery charge level

For Tesla vehicles, this field shows the either the rated range or the current percentage charge level of the battery.

Tap the field to alternate between the two.

4. Charging status

Indicates the current charging status. It may show unplugged, charging, starting, stopping, complete, stopped, faulted.

5. Vehicle status

For Tesla vehicles, the charging time remaining is shown whilst charging. At other times the vehicle status (parked, driving) or sleep state (asleep, attempting sleep, offline) is shown.

6. Energy Flows

When a solar system is connected that includes an energy meter, the bar and icons will indicate the current energy flows. The arrows indicate the direction of power flow.

The colour of the bar indicates how renewable the energy being utilised is:

  • Green: 90% or higher renewables (note that rooftop solar and household battery energy are considered renewable)
  • Red: 10% or lower renewables
  • Yellow: somewhere in between

7. Solar production

Indicates the total solar production in kW.

8. Home battery status

Where a supported home battery is configured in Charge HQ, the current state of charge (%) and rate of charge or discharge (kW) is shown.

The arrow will reverse direction to indicate charge or discharge.

9. Home energy consumption

Where a supported energy meter is in place, the total energy consumption by the home is shown in kW.

10. Grid import/export

Indicates the energy being imported from or exported to the grid in kW.

For users in eastern states of Australia, where a NEM region is set, the percentage of renewable energy generation currently on the electricity network is also shown. This figure combines grid renewables (from AEMO Dashboard) with rooftop solar production (from AEMO Nemweb).

11. Data update timer

A countdown timer is shown indicating when the app next expects to obtain updated data from solar, home battery, energy meter, the EV or smart charger.

All values displayed will have some level of delay.  Most inverters and batteries will have a delay of 1-2 minutes but some may be around 5 minutes. See Solar Data Delays for more detail.

Charging state data (from a Tesla or smart charger) is usually updated at least every 30 seconds.

12. Control Status message

Indicates the currently active control in place by Charge HQ. This field is also used to display alerts.

Tap the control status message to toggle the display of more detailed information.

Other settings

For other controls and settings on the home screen, see the respective support pages:

Example home screens

The icons and information displayed on the Charge HQ app home screen will vary depending on the equipment that you have connected to the app.

Some examples are included below as an indication of what you should expect to see.

Supported wall charger with home solar, battery and grid monitoring, combined with price controls.

Tesla EV with home solar and no grid monitoring

Tesla EV without home solar, with price controls

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