This guide provides step by step instructions for connecting the Circontrol eNext Elite to Charge HQ.

Firmware Versions

The following firmware versions have been confirmed to work with Charge HQ. Other versions may also work but have not been tested.

• 1.0.1-rc1

Safety Advice

Always follow the safety instructions provided with your charger. Always use a qualified electrician where required.

Step 1 - Obtain an EVSE ID from Charge HQ

• Open the Charge HQ app
• Go to Settings tab -> My Equipment -> Connect your Smart Charger
• EVSE ID: this will be entered into your smart wall charger, note down that value displayed on your app or copy it to the clipboard. You will use this in Step 6.
• Min and Max Power (A): Update these if you believe they are different to the default settings.
• Click Submit

Note: The EVSE ID is a unique identifier for your charger, it cannot be the same as any other OCPP charger that is connected to Charge HQ. For this reason Charge HQ will provide you with a known-unique value that you can set in your charger.

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Step 2 - Connect the Charger to WiFi

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• Follow the steps in the Circontrol eNext user manual to access the setup webpage for the charger.
• Follow the steps in the user manual to connect to the charger to your home WiFi network

Step 3 - Configure Identification Method

• In the Circontrol Setup Webpage, navigate to "ChargePoint Configuration" menu
• Select the "Identification Method" tab
• In the Type drop down menu select "Plug & Charge"
• Click the "Save" button in the top right hand corner

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Step 4 - Access the OCPP settings

• Navigate to "Integrations" menu
• Set Available Integrations to "OCPP 1.6 JSON"
• Click the "Link" button on the right hand side

Step 5 - Configure OCPP settings

The OCPP settings will open in a new tab/window

• Navigate to the "Central System" menu
• Set Accept unknown self-signed certificates: No
• Set Verify the CS certificate: "No"
• Set HOST URL: ws://ocpp.chargehq.net/ocpp16
• Click the "Save" icon in the top right hand corner

Step 6 - Configure Charge Box settings

On the navigation menu select "Charge Box"

• Set the Id field to match the EVSE ID obtained from the Charge HQ app in step 1 above

Ensure all other settings match the screenshot:

• Use OCPP time synchronization: Yes
• Energy for Metervalues: Partial
• Send MeterValues only while charging: Yes
• Energy for Start/Stop transaction: Partial
• Userconfirmation required on remote start: Off

Click the "Save" icon in the top right

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Step 7 - Confirm communication with Charge HQ

Lastly - confirm that the charger is connected to Charge HQ.

In the Charge HQ app, navigate to Settings → My Equipment → Smart Charger

Confirm that the Connection State reads “Online”

Step 8 - Confirm ability to control charging

• From the home screen of the Charge HQ app, select “Charge Now”
• Confirm that the LED lights on the charger and the display on your EV indicate the vehicle is charging.
• Confirm that charging is occurring at the configured rate (Amps)
• From the home screen of the Charge HQ app, select “Stop”
• Confirm that charging of your EV has stopped.

Trouble shooting

If your charger is configured but shows as disconnected in Charge HQ, please try the following:

• Double-check the server address and EVSE ID (see above).
• Ensure you clicked the Save button/icon on each page settings were changed on.
• Wait 5 minutes.
• Reboot the charger.
• Wait 5 minutes.

If the charger has still not connected please email info@chargehq.net.

Step 9 - Continue Charge HQ configuration

Charge HQ can now control your Circontrol eNext Elite wall charger.

See our Step by Step setup and other app configuration guides for assistance with configuration of the rest of the Charge HQ app.

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