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Connecting your smart charger to Charge HQ requires changing the configuration of the charger so that it connects to the Charge HQ OCPP server. The method of doing so varies between charger brands. This page contains generic information for all chargers, with links to specific guides for different brands.
Always follow the safety instructions provided with your charger. Always use a qualified electrician where required.
Do not attempt to add your Tesla wall charger here! Charge HQ controls Tesla charging via the vehicle and does not need to know about your Tesla charger. If you have both a Tesla vehicle and an OCPP-compliant smart charger that is supported by Charge HQ, you may add them both. Charge HQ will control charging via the smart charger in preference to the Tesla vehicle.
Connecting a supported OCPP compatible charger to Charge HQ requires configuration of the charger with Charge HQ's details.
Different chargers refer to these settings by different names. The settings you need from Charge HQ may include:
Whilst we do not recommend using it, SSL/TLS settings are available if you wish to connect via a secure protocol.
If your charger is configured but shows as disconnected in Charge HQ, please try the following:
If the charger has still not connected please email email@example.com.