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MG ChargeHub Configuration

This page contains instructions for configuring
MG
chargers with Charge HQ
Please refer to our
MG
charger listing for details on supported models and charger specifications.

Prerequisites

  • The MG Chargehub does not support a fixed IP address on your home network - it must use DHCP. Most home WiFi routers have DHCP enabled so this won't be an issue.

Firmware Versions

The following firmware versions have been confirmed to work with Charge HQ:

  • 1.0.0.0.7b107

Resources

Step 1 - Obtain an EVSE ID from Charge HQ

  • Open the Charge HQ app
  • Go to Settings tab -> My Equipment -> Connect your Smart Charger
  • EVSE ID: this will be entered into your smart wall charger, note down that value displayed on your app or copy it to the clipboard. You will use this in Step 5.
  • Min and Max Power (A): Update these if you believe they are different to the default settings.
  • Click Submit

Note: The EVSE ID is a unique identifier for your charger, it cannot be the same as any other OCPP charger that is connected to Charge HQ. For this reason Charge HQ will provide you with a known-unique value that you can set in your charger.

Step 2 - Access configuration portal

Access the browser-based configuration interface on the MG ChargeHub per the instruction manual. This usually involves connecting to the WiFi hotspot created by the charger.

NOTE: if the MG ChargeHub has been connected to your local WiFi network it will no longer provide a WiFi hotspot, and you must connect to the charger using its IP address on your local network. This can usually be discovered by accessing your WiFi router's interface.

Step 3 - Configure charger

In the Quick Setup page:

  • ChargePoint Id: <as obtained from the Charge HQ app in Step 1>
  • Click Submit for the ChargePoint Id before continuing
  • IP or Domain Name: ocpp.chargehq.net
  • SSL Enable: disable
  • Port: 80
  • Path: /ocpp16
  • Click Submit for the OCPP Setting
  • Card Type: Billing card.
  • Click Submit for the Functions Enable

Note: if you prefer to connect via SSL/TLS, please refer to our SSL/TLS connection guide.

The charger should connect to Charge HQ within a minute or so. A reboot should not be required, but may be worth a try if the charger is not connecting.

Step 4 - Confirm communication with Charge HQ

Lastly - confirm that the charger is connected to Charge HQ.

In the Charge HQ app, navigate to Settings → My Equipment → Smart Charger

Confirm that the Connection State reads “Online”

Step 5 - Confirm ability to control charging

  • From the home screen of the Charge HQ app, select “Charge Now”
  • Confirm that the LED lights on the charger and the display on your EV indicate the vehicle is charging.
  • Confirm that charging is occurring at the configured rate (Amps)
  • From the home screen of the Charge HQ app, select “Stop”
  • Confirm that charging of your EV has stopped.

Step 6 - Continue Charge HQ configuration

Charge HQ can now control your MG ChargeHub wall charger.

See our Step by Step setup and other app configuration guides for assistance with configuration of the rest of the Charge HQ app.

Troubleshooting

  • If the charger is on your home network and shows "Link status: Offline", ensure you are using DHCP and not a fixed IP address. The MG Chargehub appears to require DHCP.

For trouble-shooting instructions see the OCPP charger configuration guide.