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The following firmware versions have been confirmed to work with Charge HQ:
Note: The EVSE ID is a unique identifier for your charger, it cannot be the same as any other OCPP charger that is connected to Charge HQ. For this reason Charge HQ will provide you with a known-unique value that you can set in your charger.
Access the browser-based configuration interface on the MG ChargeHub per the instruction manual. This usually involves connecting to the WiFi hotspot created by the charger.
NOTE: if the MG ChargeHub has been connected to your local WiFi network it will no longer provide a WiFi hotspot, and you must connect to the charger using its IP address on your local network. This can usually be discovered by accessing your WiFi router's interface.
In the Quick Setup page:
Note: if you prefer to connect via SSL/TLS, please refer to our SSL/TLS connection guide.
The charger should connect to Charge HQ within a minute or so. A reboot should not be required, but may be worth a try if the charger is not connecting.
Lastly - confirm that the charger is connected to Charge HQ.
In the Charge HQ app, navigate to Settings → My Equipment → Smart Charger
Confirm that the Connection State reads “Online”
Charge HQ can now control your MG ChargeHub wall charger.
See our Step by Step setup and other app configuration guides for assistance with configuration of the rest of the Charge HQ app.
For trouble-shooting instructions see the OCPP charger configuration guide.