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Sungrow Inverter Setup

This page contains instructions for configuring
chargers with Charge HQ
Please refer to our
charger listing for details on supported models and charger specifications.

Note: This setup process is more easily done on a computer.


Before starting configuration - please check your device compatibility and supported configurations.

Data Delays

Sungrow data is delayed by about 6 to 11 minutes due to the performance of the Sungrow API. Unfortunately there is no way to improve this. Solar tracking should still work quite well despite the delays.

Sungrow Portal Version

As March 2024, there are two versions of the Sungrow Portal, Old and New. Users can switch between the two.

Depending on which version you're using, skip Step 1x or Step 2x.

Step 1a - Old version

Login to Sungrow iSolarCloud and select your site (aka "plant").

Step 1b - Old version

Navigate to Plant Configuration -> Plant.

Scroll down to Channel / Partner.

Click Settings.

Step 1c - Old version

Click Add.

Enter connect@chargehq.net in the Email field.

Leave Viewers selected.

Click Confirm.

This grants Charge HQ read-only permission to access your iSolarCloud data.

Step 1d - Old version

Confirm the settings look like this.

Step 1e

  • Copy the psId value from the browser URL bar. The value contains only numbers eg 123456.
  • Do not include the "=" or "&" characters.
  • Continue to Step 3

Step 2a - New version

Select the plant from the list

Step 2b - New version

Select Plant Configuration from the menu

Step 2c - New version

Click the drop down arrow for Channel / Partner at the bottom of the screen

Step 2d - New version

Click Add on the bottom right

Step 2e - New version

  • In the email field enter "connect@chargehq.net"
  • Click Confirm

Step 2f - New version

  • Check that Charge HQ is listed as a Channel / Partner
  • Click Confirm button at the bottom

Step 2g - New version

  • Copy or note down the Plant ID field
  • Click Save button at the bottom

Step 3

In the Charge HQ app, click My Equipment -> Solar Data Source

Select Type: Sungrow iSolarCloud.

Paste your Plant ID / psId value from step 1 / 2 above and click Save.

You should see a success message if it works.

Charge HQ will now be receiving data from your Sungrow inverter, and the solar tracking settings should now be visible on the Charging Settings screen.

If you go back into My Hardware -> Solar Data Source it should now display your Sungrow devices, eg:

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