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Can I still use the Tesla app?

This page contains instructions for configuring
chargers with Charge HQ
Please refer to our
charger listing for details on supported models and charger specifications.

Yes - with some limitations.

Start and Stop

You can start or stop charging using the Tesla app (or the vehicle's screen) at any time, including when the vehicle is at home.

When you do this, Charge HQ may detect external control and will not control the charging again until:

  • the vehicle is unplugged and replugged, or
  • a control mode is selected in Charge HQ (eg AUTO), or
  • a Scheduled Charge Period begins in Charge HQ
Charge Amps

Whenever solar charging or scheduled charging is active, the charging power (amps) is controlled by Charge HQ. If you change the amps using the Tesla app, Charge HQ will change them back.

Charge HQ will not control the amps after external control has been detected.

To avoid confusion we recommend using Charge HQ in preference to the Tesla app for controlling charging at home.

Away From Home

Whenever the vehicle is away from home Charge HQ will not send any charging commands. You should use the Tesla app (or the vehicle) to control charging away from home.

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