Important

Before starting configuration - please check your device compatibility and supported configurations.

Step 1 - Obtain inverter serial number

• Login to the Growatt portal via - https://server.growatt.com/login
• Copy your inverter serial number & username from the home page

Step 2 - Submit connection request

• Navigate to Settings -> My Equipment -> Connect your Solar / Battery equipment
• Select Growatt
• Enter your Growatt username obtained in Step 1
• Enter your inverter serial number obtained in Step 1
• Click Submit

Note: for sites with multiple Growatt inverters, you only need to provide the serial number for one of the inverters in your account. It doesn't matter which one you choose.

Step 3 - Wait for confirmation

• You will receive a confirmation message on the screen indicating your connection request is pending activation.
• Connection requests will be manually processed by Charge HQ & Growatt.
• It may take up to 3 weeks for the connection request to be processed.
• You will receive a confirmation via email once approved.
• The status on the equipment profile will also be updated. You can check by navigating to Settings -> My Equipment -> Solar & Battery Equipment

Step 4 - Confirmation received

• Once you receive confirmation of connection your Growatt inverter should now be configured. This provides Charge HQ with visibility of your solar data.
• If you need further assistance configuring Charge HQ, please see the step by step setup guide.