Important

Before starting configuration - please check your device compatibility and supported configurations.

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Step 1

Open the Charge HQ app, choose My Equipment from the menu, then select Add Solar Data Source

Select Type = GoodWe from the list.

Step 2

Enter details:

• GoodWe Username & Password: set those which you use to login to the GoodWe portal/app.
• These should have been provided to you by your solar installer at the time of system installation.

Click Save

Error: accept the terms of use

If you receive an error containing "login to the Goodwe SEMS portal and accept the terms of use" then you need to connect using a different method, using your inverter serial number(s):

• open the Charge HQ webapp [https://app.chargehq.net]
• go to My Equipment -> Connect Solar / Battery
• select GoodWe
• select Connection Method: Inverter serial numbers. If you don't see this option, ensure you are using the webapp, not the mobile app.
• enter your inverter serial number(s), which you can obtain from the SEMS portal
• if you have a HomeKit meter, you can find the serial number in the SEMS portal under Management -> Devices, after selecting your plant

Step 3

Your GoodWe inverter should now be configured, providing Charge HQ with visibility of your solar production. If you have a HomeKit meter the app will also be aware of grid imports and exports.

If you need further assistance configuring Charge HQ, please see the step by step setup guide.

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