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Why does my Tesla start charging when I plug it in?

This page contains instructions for configuring
chargers with Charge HQ
Please refer to our
charger listing for details on supported models and charger specifications.

By default, all EVs want to charge when they detect a charging cable has been connected. This works well when you plug in to a fast charger away from home.

When you plug a Tesla in, it will start charging immediately even if Charge HQ does not want to charge, eg if there is not enough solar (unless scheduled charging is enabled on the vehicle, see below).

It takes time for Charge HQ to stop the charging

With Charge HQ, the schedules and charging preferences all live on our cloud service, we then monitor your Tesla and send charging instructions as required.

To avoid too much communication with your car, we only monitor it every minute or so when it's at home. This means when you first plug in it might take us a minute or so to detect it and send the right charging command such as start, stop or set the charge rate to match the available solar.

If you like, you can speed this process up by opening the Charge HQ app after plugging in your vehicle. Opening the app (or switching screens in the app) causes Charge HQ to communicate with the vehicle immediately.

How to prevent the vehicle from starting every time

You can prevent the vehicle from starting charging immediately by enabling the vehicle's charge schedule.

For more information and instructions, see Tesla scheduled charging.

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