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Tesla vehicles failing to wake from sleep 2023-09-22


Some Tesla vehicles can not be woken from sleep to start charging


Issue status:
First detected:
September 22, 2023 2:00 PM
September 27, 2023 2:00 PM
Date and times are published in Australian Eastern Standard Time (AEST).


Starting on 22nd September a large number of Tesla vehicles are not waking from sleep for scheduled or solar charging requests.

The issue appears to be impacting all API use (so the Tesla app and other 3rd party apps can not wake the vehicle either).

This issue has occurred previously and is caused by a problem on the Tesla side. Last time it was resolved within a few days.

If the vehicle is asleep and can not be woken by Charge HQ, you can wake the vehicle manually by eg touching a door handle.

If you rely on overnight schedule charging we recommend that you enable the vehicle schedule in combination with Charge HQ, as per these instructions. This will ensure charging starts even if the vehicle can not be woken up.