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Development Prioritisation & Timeframes

This page contains instructions for configuring
chargers with Charge HQ
Please refer to our
charger listing for details on supported models and charger specifications.

This article provides guidance on prioritisation and development timeframes for solar inverter, energy monitor, home battery and EV wall charger integrations.

For a listing of integrations we’re currently working on, please see

Solar Data Sources & Wall Charger Support

As a cloud based EV charging control service, Charge HQ relies on integrations with third party devices via API’s and the OCPP protocol.

Each integration may require engagement with the equipment vendor, vendor approval & support, planning, custom software development, documentation and user testing.

Integration prioritisation

In line with our mission to enable EV charging from renewable energy, at a high level we prioritise adding support for new equipment based on those which will have the greatest impact by enabling Charge HQ to work for the largest number of users.

We base this on a combination of our view of deployed equipment volume in the market and requests from users.

There are a small number of instances, particularly in our local Australian market, where we may prioritise support for lower volume equipment in order to actively engage the energy industry.

Integration time frames

In our solar data and wall charger support registers, each device will be identified in one of three groups. For each group, very rough guidance on the support time frame is:

  • In progress: 1-3 months
  • Vendor engaged: 3-6 months
  • Support to be considered: no commitment

“In progress” indicates that we’re actively working on the integration of the equipment.

“Vendor engaged” indicates we have been in contact with the vendor and intend to proceed with integration.

“Support pending review” indicates only that we’re aware of the device. It may or may not ever become supported.

Ability to integrate

Importantly, until we complete the integration and complete beta testing for each device we cannot promise that any given equipment will work with Charge HQ. It is uncommon but possible in the course of development and testing that we encounter incompatibilities which we cannot resolve. This includes equipment for which support is listed as being “in progress” or “vendor engaged”.

You may also be interested in the Charge HQ feature roadmap.

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