‍

Step 1 - Obtain an EVSE ID from Charge HQ

• Open the Charge HQ app
• Go to Settings tab -> My Equipment -> Connect your Smart Charger
• EVSE ID: this will be entered into your smart wall charger, note down that value displayed on your app or copy it to the clipboard. You will use this in Step 3.
• Min and Max Power (A): Update these if you believe they are different to the default settings.
• Click Submit

Note: The EVSE ID is a unique identifier for your charger, it cannot be the same as any other OCPP charger that is connected to Charge HQ. For this reason Charge HQ will provide you with a known-unique value that you can set in your charger.

‍

Step 2 - Access the charger configuration screen

Access the browser-based configuration interface for the Ocular IQ per the instructions in the Ocular user manual. This usually involves connecting to the WiFi hotspot created by the charger.

Step 3 - Configure charger

‍

Navigate to: User tab -> Basic section and set: 

• OCPP Server Domain = ocpp.chargehq.net
• OCPP Server Port = 80
• OCPP Server URL = /ocpp16
• OCPP Identity = See to the "EVSE ID" from Step 1, e.g. e46895 in our example above.
• WSS = Disabled
• Click Submit at the bottom of the page

Note: if you prefer to connect via SSL/TLS, please refer to our SSL/TLS connection guide.

Step 4 - Confirm communication with Charge HQ

Confirm that the charger is connected to Charge HQ.

In the Charge HQ app, navigate to Settings → My Equipment → Smart Charger

Confirm that the Connection State reads “Online”

Step 5 - Confirm ability to control charging

• From the home screen of the Charge HQ app, select “Charge Now”
• Confirm that the LED lights on the charger and the display on your EV indicate the vehicle is charging.
• Confirm that charging is occurring at the configured rate (Amps)
• From the home screen of the Charge HQ app, select “Stop”
• Confirm that charging of your EV has stopped.

Step 6 - Continue Charge HQ configuration

Charge HQ can now control your wall charger.

See our Step by Step setup and other app configuration guides for assistance with configuration of the rest of the Charge HQ app.

Troubleshooting

If the Ocular won't connect to Charge HQ, the display on the charger may indicate what the problem is: