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How do I delete my Charge HQ account?

This page contains instructions for configuring
chargers with Charge HQ
Please refer to our
charger listing for details on supported models and charger specifications.

If you wish to temporarily stop using Charge HQ, see this guide.

If you wish to permanently stop using Charge HQ, please:

  • Log in to the app
  • Go to settings -> My Equipment
  • For any equipment you have configured, select the equipment, then click the delete button. This should include any Chargers, EVs, Solar Inverters and Batteries.
  • Go to Settings -> Charging Settings, use the toggle to disable charging control.
  • You can now delete the App from your phone.

Alternately, you can email us and we will disable your account for you.

We understand that Charge HQ doesn't work for everyone. If it hasn't worked for you we'd love to know why, so please leave feedback to help us improve the service for other users.